Clinical Supply Chain Coordiantor

Location: Breda Salary: competitive
Sector: Engineering Type: Contract

Key responsibilities and activities
* Provide distribution support to the planning and LSP teams
* Provide extensive backup to other functions in the CCS team
* Responsible for one or more subject matter expert areas
* Manage assigned controlled documents and quality records (CTETS, NC class 1/ CAPA)
* Responsible for maintenance and reporting of a assigned set of metrics
Issue resolution:
* 1st point of contact for site issue resolution
* Independently resolve tier 1 issues (distribution related)

Sales Order management:
* Create and Process Clinical Drug Shipments
* Create or coordinate obtaining of necessary shipping documentation
* Resolve drug shipment issues
* Track and trace shipments

Stock Transfer Order Management:
* Schedule and Process STOs
* Create or coordinate obtaining of necessary shipping documentation
* Track and trace shipments and ensure smooth delivery to LSP
* Resolve shipping issues

Manual and Electronic Proof of Receipt (POR):
* Handle and record receipt of POR
* Resolve POR/ EPOR issues, including handling of CTETS records

Temperature data review:
* Perform review of temperature data for shipments with specific temperature requirements
* Create and own CTETS records
* Coordinate product release with the QA department
* Manage changes of IVRS status
* Support performance of data analysis, trending and corrective actions

Management of site temperature excursions:
* Enter incoming site TEs into CTETS and perform assessment
* Manage changes of IVRS status
* Coordinate TE review with QA
* Coordinate communication with the site (monitors)
Returns and reconciliation:
* Close out returns in SAP and support reconciliation campaigns as needed
* Archiving of return documentation
Additional responsibilities (as applicable locally):
* Manage import licenses and import/ export requirements per country as applicable
* Support expiry relabeling campaigns
* Manage destruction of returned/ cancelled orders
* Intake of clinical complaints and coordinate return of complaint samples
* Execute upload to of LSP data into SAP
* Execute shipments of packaging materials to the LSPs
* Archiving

* MBO + 5 years relevant working experience/ Bachelor's degree +2 years of supply chain experience/ Master's degree + no SC experience
* Fluency in English, both in oral and written communication.
* Strong computer skills, experience in working with automated systems (computer based business systems) like MS-Office, preferably with SAP
* Good Excel skill
* Customer Service Experience is preferable
* Experience in working with projects

* Results oriented, strong adherence to timelines.
* Accurate and attention to detail.
* Process-oriented.
* Excellent communication skills (both written and verbal).
* Ability to interface effectively at all levels with international peers and departments.
* Applies experience and judgment to make decisions or resolve issues within or outside defined options or standard protocols
* Anticipated problems and recognizes when to deviate from the standard practices
* Sets priorities within general guidelines
* Ability to operate in a team and strongly-matrixed environment
* Ability to handle multiple responsibilities and priorities simultaneously in a fluid environment with time pressures
* Diplomacy
* Persuasion

How to apply:

email: s.kolks(at) or give us a call on 020 522 1588